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The Membership Strategy That Works

Nick Ovenden keeps people by offering golf, bowling, and fitness. He does not allow online signups. He wants to walk each person through the options in person so he can help them as their needs change.

This works. The yearly dropout rate is about 30% for members and 24.5% for team members. It is not magic. It is strategy.

Look for this episode with Nick Ovenden on the HALO Talks Podcast here: https://www.halotalks.com/ and be sure to subscribe to get notified.

GreatLIFE Golf and Fitness: @greatlifegolffitness7282

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#fitnesscenterretention #membershipattrition #customerjourneymanagement