Asked how Prospr began and what her initial pain points were, Erika laughs, "I thought I must just be a bad people manager! It wasn't until I started meeting others across different verticals that I realized, 'No, I don't stink at managing people! People are just really hard to manage . . . but specifically shift and hourly based work force!'" She discusses the ups and downs of developing software (as a non-coder!), how her (very simple but powerful) program helps increase productivity, employee satisfaction, and much more. This is a must listen for any owners or managers who works with shift or hourly based employees.