In this video, you will learn:

1. How does Maxine Carrington, the Chief People Officer of Northwell Health, manage an organization with over 85,000 team members? Discover the unique approach she has developed over her 15-year journey with Northwell, focusing on the whole person, not just their role within the organization.

2. What is the secret to retaining people in a competitive market? Carrington reveals her strategy of viewing team members as customers, listening to their needs and expectations, and striving to meet them.

3. How does treating team members with dignity and respect impact the organization? Learn about Carrington's belief in the importance of caring about team members and their lives outside of work, and how this approach can enhance productivity and happiness.

4. What role does community play in the workplace? Carrington highlights the organization's focus on solving loneliness, diabetes, and obesity, and how creating a sense of community can meet people's physical needs and improve their wellbeing.

5. How can return on investment be demonstrated in healthcare? Carrington discusses the need to show the ROI, not just in terms of wellness services and benefits, but also in how these investments are impacting people and making change.

6. Why is it important to look at the long game and not just focus on quantitative data? Carrington emphasizes the need to consider the long-term effects of investments in people's wellbeing and the importance of qualitative data.

7. How does Carrington's approach to HR provide valuable insights into the importance of viewing employees as customers and the role of community in the workplace? Uncover the secrets of her success and how her focus on the whole person, their wellbeing, and their needs outside of work can revolutionize your approach to HR.

- With Maxine Carrington On HALO Talks.

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