In the wake of COVID, the landscape of client relationships has seen a significant shift.
Staffing and contract duration have become pivotal factors in these evolving dynamics.
Our average client has been with us for over 14 years, yet those who view us merely as a staffing company tend to churn.
A conversation with one of our larger clients during the pandemic brought this into sharp focus.
She said, ""Sean, if I was looking for a staffing company, I could hire Kelly services for a fraction of the cost. But that's not why we hire health fitness. We see you as more than a staffing company. You're a part of our company.""
This sentiment was echoed by other clients who, even amidst layoffs, prioritized our services.
They recognized the value we brought to their employees during a time of upheaval and uncertainty.
In essence, our role had evolved from simply running programs on-site to becoming an integral part of their company's fabric. - With Sean McManamy.
Look for this episode with Sean McManamy on the HALO Talks Podcast here: https://link.chtbl.com/LfGOYcaN and be sure to subscribe to get notified.
With Sean McManamy
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